General Dynamics Information Technology Documentation Manager in Alexandria, Virginia
General Dynamics Information Technology (GDIT), a leading provider of systems engineering, integration, IT service operations and support solutions, is seeking talented professionals to deliver valuable services and solutions to our customers.
GDIT has a great team consisting of experienced and knowledgeable managers who lead and support the career development objectives of our employees. Our employees consider the company to be a solid partner in their career, with an abundance of opportunities for advancement.
We are seeking a Documentation Manager:
Manages the preparation and editing of operation and maintenance manuals and related technical documentation.
Directly, or through subordinate supervisors, manages the research, preparation and editing of operation and maintenance manuals and related technical documentation.
Supervises assigned technical documentation staff, including non-exempt Technical Writers.
Ensures documents prepared firsthand and by subordinates meet editorial and customer specifications and adhere to standards for quality, graphics, format, and style.
Research, prepare and edit complex technical documents for publication, including user's manuals, training materials, installation guides, proposals, and reports.
Oversees the creation of original digital and multi-media technical materials.
Assist the PM with the planning, conduct, and follow-up for technical conferences/programs.
Maintains current knowledge of relevant technology as assigned.
Assiste the PM in managing the customer Service Level Agreement (SLA) performance monitoring and reporting metrics. Strong project schedule and project metrics.
Works proactively to foster a team-oriented approach to applying resources and exceeding customer expectations.
Has the potential to become a team lead position.
Participates in special projects as required.
- Bachelor's Degree in English, Journalism or a related discipline or the equivalent combination of education, technical training, or work experience.
8-10 years of related experience managing the preparation and editing of technical documentation and leading teams to exceed performance standards.
Project management background is very helpful.
Service Level Agreement (SLA) support background is very helpful.
Desire and ability for hands-on team and technical leadership very desireable.
For more than 50 years, General Dynamics Information Technology has served as a trusted provider of information technology, systems engineering, training and professional services to customers across federal, state, and local governments, and in the commercial sector. Over 40,000 GDIT professionals deliver enterprise solutions, manage mission-critical IT programs and provide mission support services worldwide. GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.
Job FunctionTechnical Operations (TechOps)
Security Clearance LevelSecret
Full/Part TimeFull Time