General Dynamics Information Technology Desktop Systems Technician - TS/SCI with Polygraph Req'd in Aurora, Colorado
Install, troubleshoot, repair, maintain and upgrade all PC hardware to include peripherals to ensure optimal performance.
Answer inquiries and troubleshoot software and hardware failures either in person or on the phone.
Perform hardware and software moves, adds, and changes.
Ensure systems and related equipment are in working condition.
Maintain records on inventory, repairs, downtime changes, and updates.
Maintain customer service ensuring that all customers are treated efficiently and in an appropriate manner as well as providing technical support and training to customers.
Maintain excellent verbal communication skills with the ability to communicate with both technical and non-technical customers and team members.
Maintain current knowledge of relevant technology as assigned.
Participate in special projects as required
Associate’s Degree in a related technical discipline, or the equivalent combination of education, technical certifications or training, or work experience.
3-5 years of directly related experience supporting information systems operations
Ability to troubleshoot issues ranging from physical hardware, to network, to user profiles
Understanding of SCCM and other remote management tools
Experience with thin client set-up and Active Directory
Familiarity with basic router configurations and commands
Knowledge and understanding of the OSI model
Manage and document approved changes to the enterprise baseline
Must possess appropriate current DoD Information Assurance (IA) Certification to be considered for employment, either CompTIA Security+ CE, Systems Security Certified Practitioner (SSCP), OR CCNA-Security. CompTIA Security + CE is the preferred certification. Must attain the required DoD 8570 Certification prior to Hire Date.
Candidate must possess appropriate current DoD Information Assurance (IA) Certification to be considered for employment, either CompTIA Security+CE, Systems Security Certified Practitioner (SSCP), OR CCNA-Security. CompTIA Security+ CE is the preferred certification. However, if the candidate does not have the current required certification, the candidate must successfully attain the required DoD 8570 Information Assurance (IA) Baseline certification within ninety (90) days after their first day of work; either valid CompTIA Security+ CE OR CCNA-Security certification. In addition, candidate must attain the required DoD 8570 Computing Environment (CE) Certification within one hundred eighty (180) days after IA Baseline Certification is obtained. After ninety (90) days of the candidate’s first day of work, failure to attain the required IA Baseline certification coupled with the computing environment mentioned may result in your employment ending with or without notice.
Because of the sensitive nature of the work being done for this government client, all candidates must hold a TS/SCI with Polygraph.
Benefits of this Position:
Opportunity for Fast Growth within the program
Professional Development Assistance – Covering the Cost of Obtaining Professional & Technical Certifications (depending on program)
Educational Reimbursement – toward degree programs and individual coursework
401K Match – with 100% vesting on day one
Health, Dental and Vision Coverage to keep you healthy, starting your first day
We know work-life balance is important, GDIT offers Paid Time Off, Plus 10 Paid Holidays
Parking and transit commuter benefits
Why Work at General Dynamics IT?
Work with top talent and some of the brightest minds in your field
Support missions that make a difference to our Nation
Become part of an organization that that is committed to the highest ethical standards in all that we do
Thrive in the stability of a large organization, with the ability to move onto new opportunities, supporting different missions, building your career within GDIT
Want to move, or find a job close to home? We have positions in several locations in the United States and the world
Enjoy a culture that supports work-life balance
General Dynamics is a and .
As a trusted systems integrator for more than 50 years, General Dynamics Information Technology provides information technology (IT), systems engineering, professional services and simulation and training to customers in the defense, federal civilian government, health, homeland security, intelligence, state and local government and commercial sectors.With approximately 32,000 professionals worldwide, the company delivers IT enterprise solutions, manages large-scale, mission-critical IT programs and provides mission support services.
GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.
Number of Positions1
Job FunctionInformation Technology
Security Clearance LevelTop Secret/SCI with Polygraph
Full/Part TimeFull Time