General Dynamics Information Technology Senior Call Center Human Resources Business Partner in Chester, Virginia

Job Description

The Health & Civilian Solutions division of GDIT has an exciting opportunity for a Senior HR Business Partner to support our call center operations in Chester, Virginia. The Senior HR Business Partner will administer the human resources activities for an office, Section or Program within a Division. Responsibilities include but are not limited to the following:

  • Administers human resources activities for a large office, group, sector or section within a Division, ensuring compliance with all relevant laws, regulations, policies, and procedures.

  • Performs a variety of complex, professional level tasks in multiple functional areas of HR, including benefits, compensation, recruiting, professional development, and employee relations.

  • Acts as a liaison between employees and HQ HR staff.

  • Prepares Personnel Action Notices (PANs) and enters data into PeopleSoft.

  • Designs and runs queries and prepares various reports as requested by management.

  • Provides guidance to managers regarding HR issues.

  • May facilitate new hire orientation sessions.

  • Provides guidance and work leadership to less-experienced HR staff.

  • Maintains current knowledge of relevant human resources procedures and practices, and relevant labor laws.

  • Travel to company locations and client sites may be required.

  • Participates in special projects as required.


  • Bachelors Degree in a related business discipline, or the equivalent combination of education, professional training or work experience.

  • Professional Certification (PHR, SPHR) preferred.


  • 5-8 years of related human resources experience is required

  • Strong proficiency in Excel is required (handling pivot tables, etc.)

  • Experience with HRIS database products is required; PeopleSoft preferred

  • Experience supporting a high volume employee population is required

  • Call center experience is strongly preferred

  • Government contracting experience is strongly preferred

As a trusted systems integrator for more than 50 years, General Dynamics Information Technology provides information technology (IT), systems engineering, professional services and simulation and training to customers in the defense, federal civilian government, health, homeland security, intelligence, state and local government and commercial sectors.With approximately 32,000 professionals worldwide, the company delivers IT enterprise solutions, manages large-scale, mission-critical IT programs and provides mission support services.GDIT is an Equal Opportunity/Affirmative Action Employer - Minorities/Females/Protected Veterans/Individuals with Disabilities.

Requisition ID2017-32358

of Openings1

Job FunctionHuman Resources

Security Clearance LevelNone

Full/Part TimeFull Time