General Dynamics Information Technology Client Support Administrator in Doha, Qatar
Provides installation, maintenance and troubleshooting support of information systems applications and related peripheral hardware.
Monitors and responds to hardware and software problems utilizing a variety of hardware and software testing tools and techniques.
Installs and configures applications software and related hardware (such as desktops, servers, and related peripherals like printers, scanners, drives, monitors and video teleconferencing hardware).
Provides software and system troubleshooting and support.
Provides technical support and training to end-users.
May provide guidance and work leadership to less-experienced technicians.
Maintains current knowledge of relevant technology as assigned.
Participates in special projects as required.
Associates Degree in a related technical discipline, or the equivalent combination of education, technical certifications or training, or work experience.
CERTIFICATIONS:Must meet the certification requirement of DoD 8570.01-M or otherwise stated in SPIN-C or individual task order. The contractor is expected to have, but is not limited to, the following IT certificate:• Security+• Microsoft Certified Solutions Associate (MCSA) – Desktop or equivalent
3-5 years of directly related experience supporting information systems operations.
GENERAL EXPERIENCE:Must have associate level of “hands on” work experience in support of installations, repair, and troubleshooting or maintenance of communications systems or equipment.SPECIALIZED EXPERIENCE:Must have experience in installing/deleting of client level software. Must have experience in diagnostic and troubleshooting of basic computer workstation. Must have experience in implementing/installing software patches, security fixes, and service release of workstation.
As a trusted systems integrator for more than 50 years, General Dynamics Information Technology provides information technology (IT), systems engineering, professional services and simulation and training to customers in the defense, federal civilian government, health, homeland security, intelligence, state and local government and commercial sectors.With approximately 32,000 professionals worldwide, the company delivers IT enterprise solutions, manages large-scale, mission-critical IT programs and provides mission support services.GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.
Job ID 2018-39916
Number of Positions 1
Job Locations QAT-Doha
Job Function Information Technology
Security Clearance Level Secret
Full/Part Time Full Time