General Dynamics Information Technology Project Manager in Falls Church, Virginia
Clearance Level Must Currently Possess:
No Active Clearance Required
Clearance Level Must Be Able to Obtain:
No Active Clearance Required
No Suitability Required
Everyday CSRA makes a difference in how the government serves our country and our citizens. We are inspired by the important missions of our customers and we believe that by working together we can deliver exceptional solutions and services to enable the safety, security, health and well-being of our nation!
We are seeking a Sr. Project Manager to coach agents by motivating, training, observing, and evaluating employee performance. Assign and approve employee training as needed.
·Prioritize day-to-day workflow and staffing needs to ensure SLAs and critical metrics are met or exceeded. Handle escalations to resolution.
· Monitor and communicate daily, weekly and/or monthly reports to ensure Service Level Agreements, and/or metrics objectives, are met on an ongoing basis and act to improve.
· Assist in the development, implementation and training of department procedures, processes and objectives. Maintain adherence to standard methods and procedures.
·Conduct regular team meetings to enhance teamwork, and communicate any changes in the communications industry, marketing programs, or changes to standard procedures.
·Identify opportunities for process improvement. Respond to the needs of the department by collecting information, analyzing, and problem solving as needed.
·Promote employee participation, teamwork, and development and foster positive work environment through role modeling and mutual respect
· Engage in detailed problem solving to resolve technical issues, work with internal and interdepartmental staff to identify and enable automation of operations, and reduce manual efforts.
·Lead or participate in activities supporting roll-out of new products, executive escalations, coordination, and support for interdepartmental initiatives.
·Manage team and work assignments in compliance with collective bargaining agreements.
# of Openings:
Scheduled Weekly Hours:
T elecommuting Options:
Telecommuting Not Allowed
USA VA Falls Church - 3170 Fairview Park Dr, VTCB (VAS040)
Additional Work Locations:
CSRA is committed to creating a diverse environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
THINK NEXT. NOW.
CSRA is tomorrow’s thinking, today. To “Think Next. Now.” is to imagine a better future and to deliver it, today. For our customers, our partners, and ultimately, all the people our mission touches, CSRA is realizing the promise of technology to change the world through next-generation thinking and meaningful results.
We understand that our customers' missions require new methods and imaginative thinking. We bring together government IT professionals, emerging technologies, and the brightest, cutting-edge advisors in the industry to deliver a broad range of innovative, next-generation IT solutions and professional services to help our customers modernize their legacy systems, protect their networks and assets, and improve the effectiveness and efficiency of mission-critical functions for our warfighters and our citizens.
Everywhere you look, CSRA is there. We’re in our nation’s infrastructure, in training and education, in cyber security, in serving veterans who served us—and, so much more. Take some time to learn more about CSRA. You might be surprised to learn how we touch your life.
We are a company of 18,000+ smart, talented individuals, yet we enjoy a start-up culture that inspires us to make a difference while delivering results in this rapidly evolving world. Join our team and use your skills and expertise to support the safety, security, health and well-being of the nation.