General Dynamics Information Technology Senior Data Analyst - US Citizenship required in Falls Church, Virginia

Clearance Level Must Currently Possess:

No Active Clearance Required

Clearance Level Must Be Able to Obtain:

No Active Clearance Required

Suitability:

DHS EOD

Job Family:

Information Technology

Job Description:

We seek a senior data analyst in Falls Church, VA, to support Government Emergency Telecommunications Service (GETS) and Wireless Priority Service (WPS) operational data analysis and performance reporting for the Department of Homeland Security (DHS)'s Priority Telecommunications Services (PTS) program. PTS, run by the Office of Emergency Communications (OEC), serves the National Security and Emergency Preparedness (NS/EP) community by providing priority voice, video and data communications to the NS/EP community in times when the public telecommunications networks are experiencing stress due to natural or man-made disasters. The OEC’s PTS mission is to ensure NS/EP users have a high likelihood of successful communications when public telecommunications networks are experiencing congestion of up to 25 times their normal load.

Job-Specific Description:

  • Develops, inspects, mines, transforms, and models data to raise productivity, improve decision making, and gain competitive advantage.

  • Conducts statistical analysis on data and information to ensure correct predictive forecasting or classification.

  • Manages all aspects of end-to-end data processing utilizing customized report building functions of systems.

  • Maintains analytical systems, verifies the accuracy of the data, and acts as liaison with business.

  • Identify and coordinate with carriers Wireless Priority Service (WPS) VoLTE Operational Measurement (OMs)/Call Detail Records (CDRs) that the carrier will send to GDIT

  • Generate documentation/specification/requirements for the WPS VoLTE data

  • In coordination with the carriers, and possibly including actual tests, develop the mapping tables to map the OMs and the CDR call dispositions to “Success/Fail/Exclude”

  • Generate the numbers and charts for monthly reports for each carriers

  • Develop calculations for Key Performance Parameters (KPP), from the data delivered by the carriers

  • Create and analyze monthly reports

  • Investigate and document any anomalies, including performance data spikes, dips, KPPs not meeting target numbers, carrier network nodes not reporting data, etc.

  • Generate Trouble Tickets and follow through with them

  • Prepare and present charts for Annual Performance Reviews (APRs), Quarterly Program Management Reviews (QPMRs) and National Security and Emergency Preparedness (NS/EP) events

REQUIRED QUALIFICATIONS:

  • BA or equivalent + 10 yrs related experience, or MA + 8 yrs related experience

DESIRED QUALIFICATIONS:

  • Degree in Engineering, Information Systems, or other related field

  • Knowledge and experience in telephony (wireline networks, wireless networks and IP networks) technologies

  • Knowledge or experience in wireline and wireless carrier call data analysis and reporting

Contractual Requirements

  • Must be a U.S. Citizen

  • Must be able to obtain/maintain a DHS EOD clearance

GDIT is committed to creating a diverse environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

# of Openings:

1

Scheduled Weekly Hours:

40

T elecommuting Options:

Some Telecommuting Allowed

Work Location:

USA VA Falls Church - 3170 Fairview Park Dr, VTCB (VAS040)

Additional Work Locations:

CSRA is committed to creating a diverse environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

THINK NEXT. NOW.

CSRA is tomorrow’s thinking, today. To “Think Next. Now.” is to imagine a better future and to deliver it, today. For our customers, our partners, and ultimately, all the people our mission touches, CSRA is realizing the promise of technology to change the world through next-generation thinking and meaningful results.

We understand that our customers' missions require new methods and imaginative thinking. We bring together government IT professionals, emerging technologies, and the brightest, cutting-edge advisors in the industry to deliver a broad range of innovative, next-generation IT solutions and professional services to help our customers modernize their legacy systems, protect their networks and assets, and improve the effectiveness and efficiency of mission-critical functions for our warfighters and our citizens.

Everywhere you look, CSRA is there. We’re in our nation’s infrastructure, in training and education, in cyber security, in serving veterans who served us—and, so much more. Take some time to learn more about CSRA. You might be surprised to learn how we touch your life.

We are a company of 18,000+ smart, talented individuals, yet we enjoy a start-up culture that inspires us to make a difference while delivering results in this rapidly evolving world. Join our team and use your skills and expertise to support the safety, security, health and well-being of the nation.