General Dynamics Information Technology Atlassian Systems Engineer in Herndon, Virginia

Job Description

General Dynamics Health Solutions is actively seeking an Atlassian Tools Engineer to help lead the operations and maintenance of an enterprise Atlassian tools implementation. The ideal candidate will be someone who is looking for continual growth, enjoys identifying business challenges and solving them with creative and actionable solutions with the technologies available and though research of alterniatve options, can think strategically and perform tactically, and mostly importantly, wants to make a positive difference to the people around them. This is a dynamic, DevOps environment where collaboration and rapid innovation is expected and rewarded.

  • Operate, maintain, and troubleshoot enterprise Linux systems running Atlassian suite products including Confluence, JIRA, and BitBucket.

  • Systems and database performance tuning specifically around the Atlassian suite.

  • Deploy, upgrade and patch Atlassian instances.

  • Test new versions of the tools and plug-ins to ensure compatibility.

  • Ensure the reliability and security of the Atlassian suite, Linux environment, third-party products, and associated components.

  • Create and customize JIRA projects with various schemes, complex workflows, screen schemes, permission schemes, and notification schemes to support customer projects.

  • Ability to provide off-hours coverage and support for maintenance during outage windows.

  • Work with various Atlassian consumers on effective use of their Spaces and Projects.

  • Demonstrate good judgment, identifying problems in advance and proposing solutions.

  • Prepare and maintain up to date documentation for internal and external customers detailing configuration of deployed solutions.

  • Work with Security teams early in design phases to ensure solutions comply with FISMA controls and Federal security policies.

  • Participate in the creation of a DevOps-enabled automated CI/CD solutions that deliver tools and processes for rapid application development efforts and on-going production operations.

  • Collaborate with DevOps and infrastructure teams to create sound automation solutions. Troubleshoot automation issues and find practical solutions to address barriers, enabling forward movement in the application lifecycle.

  • Maintains current knowledge of relevant technology as assigned.

  • Participates in special projects as assigned.


  • Bachelors Degree in Computer Science, Engineering or a related technical discipline, or the equivalent combination of education, technical training, or work/military experience.


Must have:

  • 5-8 years of related information technology experience.

  • 2+ years of hands-on Atlassian tools administration experience including installation, upgrades, plug-in installation and testing, and authentication system integration.

  • Enterprise experience across the entire set of Atlassian products and the third-party marketplace

  • Must be a US Citizen to be considered for this position.

Good to have:

  • Experience with federated implementations of JIRA and Confluence .

  • Linux system administration experience.

  • Experience with AWS Cloud a plus.

  • Database administration experience specifically with Postgres and MySQL.

  • Automated Systems Deployment/Management Expertise.

  • Experience with configuration management tools such as Ansible, Chef, or Puppet.

  • Demonstrated experience with the Scrum Agile methodology.

  • Ability to influence others using reasoning, persuasion, and negotiation; excellent interpersonal skills.

  • Strong ability to learn new technologies in a short time.

  • Must possess well-developed verbal and written communication skills.

For more than 50 years, General Dynamics Information Technology has served as a trusted provider of information technology, systems engineering, training and professional services to customers across federal, state, and local governments, and in the commercial sector. Over 40,000 GDIT professionals deliver enterprise solutions, manage mission-critical IT programs and provide mission support services worldwide. GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.

Requisition ID2018-43995

of Openings1

Job FunctionInformation Technology

Security Clearance LevelNone

Full/Part TimeFull Time