General Dynamics Information Technology Supervisor, Help Desk in Stuttgart, Germany

Job Description

  1. Supervises assigned technical support staff in support of networked and stand-alone computer users and systems. 2. Supervises staff in recognizing, identifying, isolating, and resolving problems with information systems products and services. 3. Supervises the installation, testing, and setup of new hardware and software. 4. Assists subordinate technicians in resolving complex computer and/or network problems. 5. Recommends new hardware and software as needed. 6. Maintains current knowledge of relevant technologies as assigned. 7. Participates in special projects as required.

Education

Bachelor's Degree in a related technical discipline, or the equivalent combination of education, technical certifications or training, or work experience.

Qualifications

5-8 years of directly related experience supporting help desk operations.

As a trusted systems integrator for more than 50 years, General Dynamics Information Technology provides information technology (IT), systems engineering, professional services and simulation and training to customers in the defense, federal civilian government, health, homeland security, intelligence, state and local government and commercial sectors.With approximately 32,000 professionals worldwide, the company delivers IT enterprise solutions, manages large-scale, mission-critical IT programs and provides mission support services.GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.

Job ID 2018-39309

Number of Positions 1

Job Locations DEU-Stuttgart

Job Function Information Technology

Security Clearance Level Secret

Full/Part Time Full Time