General Dynamics Information Technology Application Administrator in Washington, District Of Columbia
Clearance Level Must Currently Possess:
Clearance Level Must Be Able to Obtain:
No Active Clearance Required
Engineering & Sciences
General Dynamics Information Technology and CSRA have united to create the premier provider of high-tech IT solutions to the government IT market. Together as General Dynamics Information Technology, we deliver cost-effective, next-generation IT solutions and services to the Department of Defense, the intelligence community and federal civilian agencies as they modernize their information systems.
GDIT is seeking an Application Administrator to provide application support and maintenance of enterprise applications such as web content filtering and COTS applications. This individual must be a forward thinker who can proactively plan, multitask, troubleshoot, and possesses excellent organizational and communication skills. The position is in support of GDIT’s contract with the Administrative Office of United States Courts – Administrative Office Technology Office (AOUSC-AOTO) in Washington DC.
The successful candidate must have prior experience supporting web content filtering and COTS applications such as Varonis, Websense, and SharePoint in an enterprise environment. The candidate must have strong analytical skills for troubleshooting complex issues, attention to detail, and the ability to multitask in a fast-paced environment. The position is part of the Engineering and Operations team consisting of engineers, system administrators, and a subject matter experts who report to Engineering Systems Manager. Responsibilities for this position include:
Provide daily operational support for enterprise applications
Assist in identifying incidents, diagnosing and resolving application problems.
Develop and maintain standards and procedures for applications across a complex computing infrastructure.
Point of contact for application vendors and coordinate vendor support for any problems escalated from support areas.
Responsible for developing and maintaining comprehensive documentation for multiple environments.
Monitor application performance, and document and analyze problems.
Collaborate with system administrators and engineers to ensure proper integration of applications.
Participate in capacity planning, performance discussions, and assist in the development and execution of disaster recovery exercises.
Review problems to understand root causes of issues and ensure proper fixes are implemented
Collaborate with the Security team to identify and remediate application vulnerabilities
Experience supporting web content filtering and COTS applications in an enterprise environment
Knowledge of application of security settings and other commercial security best practices
Software and hardware troubleshooting skills to resolve issues
Ability to multitask and function in a fast-paced environment
Experience with Windows Server 2012 R2 and/or 2016 operating systems
Excellent customer support skills (In-person and on the phone).
Strong communication skills
Experience automating repeatable process using PowerShell
Experience documenting processes and creating work instructions
Experience working as a part of a large team and working directly with customers.
Knowledge of Web Services and Services Oriented Architecture is desirable.
Experience in designing, implementing, and maintaining current Windows server products including Microsoft SQL 2014, IIS, Windows Clustering, Network Load Balance, and Proxy server.
Experience with monitoring tools is a plus
Experience troubleshooting connectivity issues due to firewall, load balancer, proxy, and others.
Technical knowledge of and experience with installing, upgrading, configuring and deploying multi-tier applications
Experience with Linux operating systems
Knowledge of Remedy ticketing system
Master’s degree from an accredited higher education institution and 6+ years of progressive IT experience.
4+ years supporting COTS applications on Windows/Linux servers
ITIL Foundations Certification a plus
# of Openings:
Scheduled Weekly Hours:
T elecommuting Options:
Some Telecommuting Allowed
USA DC Washington - Other (DCC135)
Additional Work Locations:
CSRA is committed to creating a diverse environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
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