General Dynamics Information Technology Application Administrator in Washington, District Of Columbia

Clearance Level Must Currently Possess:

Public Trust

Clearance Level Must Be Able to Obtain:

No Active Clearance Required

Suitability:

Public Trust

Job Family:

Engineering & Sciences

Job Description:

General Dynamics Information Technology and CSRA have united to create the premier provider of high-tech IT solutions to the government IT market. Together as General Dynamics Information Technology, we deliver cost-effective, next-generation IT solutions and services to the Department of Defense, the intelligence community and federal civilian agencies as they modernize their information systems.

GDIT is seeking an Application Administrator to provide application support and maintenance of enterprise applications such as web content filtering and COTS applications. This individual must be a forward thinker who can proactively plan, multitask, troubleshoot, and possesses excellent organizational and communication skills. The position is in support of GDIT’s contract with the Administrative Office of United States Courts – Administrative Office Technology Office (AOUSC-AOTO) in Washington DC.

Responsibilities:

The successful candidate must have prior experience supporting web content filtering and COTS applications such as Varonis, Websense, and SharePoint in an enterprise environment. The candidate must have strong analytical skills for troubleshooting complex issues, attention to detail, and the ability to multitask in a fast-paced environment. The position is part of the Engineering and Operations team consisting of engineers, system administrators, and a subject matter experts who report to Engineering Systems Manager. Responsibilities for this position include:

  • Provide daily operational support for enterprise applications

  • Assist in identifying incidents, diagnosing and resolving application problems.

  • Develop and maintain standards and procedures for applications across a complex computing infrastructure.

  • Point of contact for application vendors and coordinate vendor support for any problems escalated from support areas.

  • Responsible for developing and maintaining comprehensive documentation for multiple environments.

  • Monitor application performance, and document and analyze problems.

  • Collaborate with system administrators and engineers to ensure proper integration of applications.

  • Participate in capacity planning, performance discussions, and assist in the development and execution of disaster recovery exercises.

  • Review problems to understand root causes of issues and ensure proper fixes are implemented

  • Collaborate with the Security team to identify and remediate application vulnerabilities

REQUIRED SKILLS:

  • Experience supporting web content filtering and COTS applications in an enterprise environment

  • Knowledge of application of security settings and other commercial security best practices

  • Software and hardware troubleshooting skills to resolve issues

  • Ability to multitask and function in a fast-paced environment

  • Experience with Windows Server 2012 R2 and/or 2016 operating systems

  • Excellent customer support skills (In-person and on the phone).

  • Strong communication skills

  • Experience automating repeatable process using PowerShell

  • Experience documenting processes and creating work instructions

  • Experience working as a part of a large team and working directly with customers.

DESIRED SKILLS:

  • Knowledge of Web Services and Services Oriented Architecture is desirable.

  • Experience in designing, implementing, and maintaining current Windows server products including Microsoft SQL 2014, IIS, Windows Clustering, Network Load Balance, and Proxy server.

  • Experience with monitoring tools is a plus

  • Experience troubleshooting connectivity issues due to firewall, load balancer, proxy, and others.

  • Technical knowledge of and experience with installing, upgrading, configuring and deploying multi-tier applications

  • Experience with Linux operating systems

  • Knowledge of Remedy ticketing system

EDUCATION/CERTIFICATIONS:

  • Master’s degree from an accredited higher education institution and 6+ years of progressive IT experience.

  • 4+ years supporting COTS applications on Windows/Linux servers

  • ITIL Foundations Certification a plus

# of Openings:

1

Scheduled Weekly Hours:

40

T elecommuting Options:

Some Telecommuting Allowed

Work Location:

USA DC Washington - Other (DCC135)

Additional Work Locations:

CSRA is committed to creating a diverse environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

THINK NEXT. NOW.

CSRA is tomorrow’s thinking, today. To “Think Next. Now.” is to imagine a better future and to deliver it, today. For our customers, our partners, and ultimately, all the people our mission touches, CSRA is realizing the promise of technology to change the world through next-generation thinking and meaningful results.

We understand that our customers' missions require new methods and imaginative thinking. We bring together government IT professionals, emerging technologies, and the brightest, cutting-edge advisors in the industry to deliver a broad range of innovative, next-generation IT solutions and professional services to help our customers modernize their legacy systems, protect their networks and assets, and improve the effectiveness and efficiency of mission-critical functions for our warfighters and our citizens.

Everywhere you look, CSRA is there. We’re in our nation’s infrastructure, in training and education, in cyber security, in serving veterans who served us—and, so much more. Take some time to learn more about CSRA. You might be surprised to learn how we touch your life.

We are a company of 18,000+ smart, talented individuals, yet we enjoy a start-up culture that inspires us to make a difference while delivering results in this rapidly evolving world. Join our team and use your skills and expertise to support the safety, security, health and well-being of the nation.