General Dynamics Information Technology Office 365 Systems Analyst/Administrator in Washington, District Of Columbia

Job Description

Develops computer systems specifications that address business requirements and that fit with company/customer system architecture standards.

Operations management of cloud-based and on premise environment for key business applications such as email and over the air management of mobile devices

The Messaging Services Product Team (PT) is responsible for the operations management of a cloud-based and on premise environment for the delivery of email (EMS365 and Lotus Notes), instant message (Lync), integration with business applications, maintenance and support for lotus notes legacy business applications, and delivery of core messaging functions (e.g. e-discovery and large scale broadcast message across the FAA enterprise). The Contractor is responsible for providing the following Message Services support:

  • Providing operational support such as incident resolution, incident escalation, critical situation disposition and closure;

  • Providing service management such as process life cycle management, process improvement, continuous service improvement, VIP support process, and trend analysis;

  • Providing messaging Services such as support of e-discovery/broadcast message/(Freedom of Information Act (FOIA), integration with business applications, articulate services, and maintenance of the service artifacts;

  • Providing technical support such as messaging architecture and design, operational analysis, execute approach to integration, and operational issues; and,

• Evaluating security requirements and routinely auditing system security compliance.


Bachelors Degree in a Computer Science or related technical discipline, or the equivalent combination of education, technical certifications or training, or work experience.


10-15 years of directly related computer systems analysis and/or programming experience.

As a trusted systems integrator for more than 50 years, General Dynamics Information Technology provides information technology (IT), systems engineering, professional services and simulation and training to customers in the defense, federal civilian government, health, homeland security, intelligence, state and local government and commercial sectors.With approximately 32,000 professionals worldwide, the company delivers IT enterprise solutions, manages large-scale, mission-critical IT programs and provides mission support services.GDIT is an Equal Opportunity/Affirmative Action Employer - Minorities/Females/Protected Veterans/Individuals with Disabilities.

Requisition ID2016-11436

of Openings1

Job FunctionInformation Technology

Security Clearance LevelNone

Full/Part TimeFull Time